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AI Front Desk

Manage all customer email replies in one place. AI detects intent and helps you prioritize responses.

What is AI Front Desk?

AI Front Desk is your unified inbox for customer email replies. AI automatically detects the intent of each email, generates summaries, and helps you decide who to respond to first.

  • All customer emails in one place
  • AI intent detection (ready to book, questions, reschedule, etc.)
  • Automatic email summaries
  • Filter by unread and needs reply

Conversation Inbox

All customer email replies are collected in one inbox.

Intent Detection

AI automatically classifies the intent of each email:

🔥Ready to Book

Customer is ready to schedule

Has Questions

Has questions about services or pricing

📅Wants to Reschedule

Wants to change existing booking

Not Interested

Not interested at this time

Filtering & Stats

Filter your inbox to prioritize what matters:

Status Filters

AllUnreadNeeds Reply

Intent Filters

Ready to BookHas QuestionsReschedule

Dashboard Stats

Total Conversations

Unread

Needs Reply

AI Summary

AI automatically generates a summary for each email so you can quickly understand the content.

Filter by Store

If you operate multiple stores, you can filter conversations by store.

Best Practices

  • 1.Prioritize "Ready to Book" customers first
  • 2.Use AI summaries to quickly understand content
  • 3.Use "Needs Reply" filter to avoid missing responses
  • 4.Check inbox regularly for quick response times

Use AI Front Desk to streamline your customer communications.

AI Front Desk — ServiceHub Documentation | LeadDuo