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ServiceHubHow It Works

From Booking to Payment — All in One Place

ServiceHub connects every part of your service business — bookings, quotes, jobs, invoices — so nothing falls through the cracks.

01

Customer Books Online

Your customers book appointments 24/7 through your branded booking page.

  • Embed booking on your website or share a direct link
  • Customers select service, date, and time
  • Automatic confirmation emails sent instantly
  • Calendar syncs to avoid double-bookings

No more phone tag — customers book instantly, even after hours.

02

Quote, Approve, and Turn Work into Jobs Automatically

For larger projects, send a professional quote first. For standard bookings, create a job directly.

  • Create itemized quotes with services and pricing
  • Clients approve quotes online with one click
  • Approved quotes convert to jobs automatically
  • AI FrontDesk follows up on quotes that haven't been approved

Win more jobs with professional quotes and automated follow-ups.

03

Schedule and Assign the Job

Every job has all the details your team needs to deliver great service.

  • Customer info, service type, and notes attached
  • Assign to team members with one click
  • Set job status: scheduled, in progress, completed
  • Add simple job checklists to ensure quality

Your team knows exactly what to do and when.

04

Reminders Keep Everyone on Track

Automated reminders reduce no-shows and keep your schedule full.

  • Email reminders sent before appointments
  • SMS reminders for urgent notifications
  • Customers can confirm or request rescheduling easily
  • Your team gets notified of changes

Fewer no-shows, happier customers, more revenue.

05

Complete the Job with Confidence

Track time, follow checklists, and document everything on-site.

  • Track time spent on each job
  • Check off tasks as you complete them
  • Add notes for records
  • Mark job complete when finished

Professional service delivery every time.

06

Invoice and Get Paid Fast

Send professional invoices and collect payments instantly.

  • Generate invoices from completed jobs
  • Accept credit cards via Stripe
  • Payments go directly to your bank
  • Automatic payment receipts sent

Get paid faster with less admin work.

From booking to payment — everything stays connected in one system.

Replace multiple tools with one platform: Calendar · Quoting · Job tracker · Invoicing · Payment links · Reminder tools

Finally, everything stays connected

One platform replaces your calendar, job tracker, invoicing software, and communication tools.

Online Booking

Let customers book 24/7 without phone calls

Quotes

Send professional quotes, get approvals online

Job Management

Create, assign, and track every job

Team Calendar

See everyone's schedule at a glance

Invoicing

Professional invoices in seconds

Stripe Payments

Accept cards, get paid to your bank

SMS & Email

Automated reminders and updates

Time Tracking

Log hours on every job

Job Checklists

Ensure consistent quality

AI FrontDesk

AI helps respond to inquiries faster with one-click actions

AI suggestions are optional and never send messages without your approval.

Designed to fit your workflow

ServiceHub works whether you're a solo provider or a growing team — start simple and expand as needed.

Designed for service businesses that schedule work, send crews, and get paid for completed jobs.

Built for Service Businesses

ServiceHub works for any business that books appointments and completes jobs.

Frequently Asked Questions

How long does setup take?

Most businesses are up and running in under 30 minutes. Add your services, set your availability, and share your booking link.

Can I import existing customers?

Yes! You can add customers manually or they are automatically created when they book. All customer history stays organized in one place.

Do my customers need to create accounts?

No. Customers can book appointments without creating an account. They just enter their details and confirm.

How do reminders work?

ServiceHub sends automatic email and SMS reminders before appointments. You control the timing and message content. Staff members can also receive reminders for their assigned jobs.

Can I customize the booking page?

Yes. Add your logo, choose colors, and customize the services and time slots you offer. You can also display your Terms & Conditions with optional acceptance checkbox.

Can I add Terms & Conditions and Cancellation Policy?

Yes! Set up your T&C to display on the booking page (informational or require acceptance). Your cancellation policy is automatically included in confirmation and reminder emails. Use our AI wizard to generate professional policies.

Do my staff get notified about their jobs?

Yes! Staff can receive email or SMS reminders before their assigned jobs (24h, 1h before). They can also get a daily morning summary of their schedule, and notifications when assigned to new jobs or when job details change.

What if I need help getting started?

Our support team is here to help. Email us anytime and we will respond within 24 hours.

Can I send quotes to customers?

Yes! Create itemized quotes with your services and pricing. Send them by email, and customers can approve with one click. Approved quotes automatically convert to jobs. AI FrontDesk can even follow up on quotes that haven't been approved yet.

Can I collect deposits before the job?

Yes! You can request deposits or full payments before the job via Stripe. Send a payment link by email, and customers pay securely. The amount is tracked on the job and automatically deducted when you create the final invoice.

Can I set discount limits for my team?

Yes! In Settings → Invoice Settings, set a maximum discount percentage (e.g., 20%). When staff try to apply a higher discount, they'll see a warning. You can control whether staff can override the limit or if only the owner can.

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How ServiceHub Works — Run Your Service Business Smarter