Agentes IA
Los agentes de IA en ServiceHub automatizan tareas repetitivas de comunicación con clientes para que tu equipo pueda enfocarse en el trabajo real.
How It Works
Each agent handles a specific domain of your business. They work together behind the scenes — triggered by events like new leads, booked jobs, or sent quotes — so the right action happens at the right time without manual effort.
- ✨ Agents run automatically based on real business events
- ✨ Every action is logged in the activity timeline
- ✨ You stay in control — agents follow your business rules and templates
- ✨ No AI credits required for most agent actions
Concierge Agent
Handles all outbound communication with your customers — from lead notifications and booking confirmations to quote delivery and status updates.
- •Sends email and SMS notifications when new leads arrive
- •Delivers booking confirmation messages
- •Sends quotes with one-click approval links
- •Triages inbound SMS and routes to the right response
- •Uses your business-approved templates for every message
Scheduling Agent
Keeps your calendar running smoothly by sending reminders and handling schedule changes automatically.
- •Sends appointment reminders via email and SMS
- •Handles job declined → reassignment flow
- •Keeps customers informed of schedule changes
- •Reduces no-shows with timely notifications
Nurture Agent (AutoFollow)
Runs follow-up sequences on leads and quotes so opportunities don't go cold. When a customer replies, AI reads the message and alerts you with a summary.
- •Starts lead nurture sequences automatically after first contact
- •Runs the 5-email quote follow-up sequence (AutoFollow)
- •Stops sequences automatically when customer takes action
- •Parses inbound replies with AI to detect intent
- •Schedules AI auto-responses when enabled
Billing Agent
Sends invoices, deposit requests, and payment reminders on policy-driven timelines so you get paid faster.
- •Sends invoice and deposit messages automatically
- •Runs payment chase sequences for overdue invoices
- •Delivers payment confirmation receipts
- •Follows your billing policies and timing rules
Ops Agent
Keeps your staff informed and aligned with automated reminders, assignment notifications, and daily summaries.
- •Sends staff invite emails
- •Delivers job assignment and update notifications
- •Runs daily staff summary emails
- •Sends job reminders before scheduled start times
Reputation Agent
Collects reviews from satisfied customers and analyzes sentiment to help you build your online reputation.
- •Sends review request emails after job completion
- •Follows up with reminders if no review is left
- •Notifies you when a new review is received
- •Analyzes review sentiment with AI
AI Credit Usage
Most agent actions use pre-built templates and cost zero AI credits. Credits are only used for AI-powered features like reply parsing and sentiment analysis.
| Action | Cost |
|---|---|
| All email/SMS notifications | 0 credits |
| Quote follow-up sequence (all 5 emails) | 0 credits |
| Appointment reminders | 0 credits |
| Invoice and payment messages | 0 credits |
| Parsing a customer reply (intent detection) | 1 credit |
| Review sentiment analysis | 1 credit |
| AI auto-response draft | 1 credit |
AI agents are included in all ServiceHub plans. They start working the moment you send your first quote or book your first job.