Automation isn't just about saving time — it's a revenue engine. For service businesses like HVAC, cleaning, plumbing, and pest control, the right automations increase conversions, reduce churn, and boost average ticket size without adding headcount.
Most owners think of automation as "nice to have." But in a competitive market, speed wins. Here are 3 high-ROI growth hacks you can implement this week to see immediate lift.
1Quote-to-Job Follow-up Sequence
🚨 The Problem: 60–80% of quotes go cold.
Customers are busy. If you send a quote and wait, you lose. You need to stay top-of-mind exactly when they are ready to decide.
The Hack
Trigger an automated sequence immediately when a quote is sent:
- Immediate SMS: Send a short link to the quote right away.
- 24-Hour Email: Follow up with social proof (e.g., "See what neighbors say about our install").
- 3-Day Nudge: Offer a limited-time incentive (e.g., "Book this week for 10% off parts").
2Post-Visit Upsell + Review Funnel
🚨 The Problem: Missed add-ons and referral opportunities.
The Hack
Don't let the relationship end when the truck drives away. Automate the follow-up:
- 2-Hour "Thank You": Auto-send an SMS when tech marks job complete. Include a one-click add-on offer (e.g., filter replacement).
- 48-Hour Review Request: Use AI to analyze sentiment. If they are happy, ask for a Google review instantly.
3Reduce No-Shows with 2-Way SMS
🚨 The Problem: No-shows waste technician hours and fuel.
The Hack
Static email reminders get ignored. Switch to active 2-way SMS confirmation loops.
- Sequence: 48 hours, 24 hours, and 2 hours before the slot.
- The Hook: Valid "CONFIRM" keyword locks the slot. No reply = notification to dispatch to resell the time.
Ready to automate your growth?
ServiceHub makes these automations standard. From quote follow-ups to review generation, our AI agents handle the busywork so you can focus on the job.