If you miss the chat, you lose the lead.
LeadDuo vs Tidio — Real Leads Don't Wait for Live Chat
LeadDuo captures it and sends it to your phone instantly — so you can reply when you're actually available.
Tidio needs the visitor to stay online and you to be available right now.
LeadDuo works even when neither is true.
Most real-world businesses are:
- • On job sites
- • Driving between appointments
- • Helping another customer
When nobody sees the chat in time, the lead disappears.
LeadDuo is built for the *real world*:
- ✓The lead arrives
- ✓Your phone buzzes instantly
- ✓You respond when you're actually available
Not live chat.
Real follow-through.
Feature Comparison
| Feature | LeadDuo | Tidio |
|---|---|---|
| SMS lead alerts | ✅ Yes | ❌ No |
| Email lead alerts | ✅ Yes | ✅ Yes |
| LeadInbox (track follow-ups) | ✅ Included | ❌ Not included |
| AI SmartResponse (auto reply in your tone) | 🤖 Yes | ❌ No |
| AI Lead Scoring (optional) | 🧠 Yes | ❌ No |
| Quiet Hours (sleep without losing leads) | 🌙 Yes | ❌ No |
| Requires someone watching live? | ❌ No | ⚠️ Yes |
| Works offline / on the go | ✅ Yes | ❌ No |
| Pricing for real-time alerts | $9/mo | Requires paid chatbot automations |
Why This Matters
With Tidio:
- • You need to watch the chat window
- • Leads disappear if you're busy
- • No way to follow up later
With LeadDuo:
- • Every lead goes to your phone
- • LeadInbox keeps everything organized
- • You respond on your schedule
Live chat requires your attention. LeadDuo works around your life.
Pricing Snapshot
| Plan | Best For | Price |
|---|---|---|
| Starter | Solo or small business | $9/mo |
| Growth (Most Popular) | Teams and growing traffic | $39/mo |
| Agency | Multi-user + full branding | $99/mo |
AI features available as optional add-ons on all plans.
Example scenario:
A homeowner fills out your form at 7:42 PM.
With Tidio, the chat closes and the lead disappears.
With LeadDuo, your phone buzzes instantly — you follow up in seconds and win the job.
This "movie scene" moment is how buyers decide.
Add LeadDuo to Your Site in Minutes
Frequently Asked Questions
Can I use LeadDuo instead of live chat?
Yes. Many businesses replace live chat with LeadDuo forms because they don't need real-time conversation — they just need to capture the lead and respond fast. LeadDuo sends instant SMS alerts so you can reply within minutes, not hours.
Does LeadDuo work when I'm not at my computer?
Yes. That's the whole point. LeadDuo sends SMS alerts to your phone, so you get notified instantly no matter where you are. You can respond from your phone, and all conversations are tracked in LeadInbox.
What if I want both live chat and LeadDuo?
You can use both. Many businesses use Tidio for instant questions during business hours, and LeadDuo forms for after-hours inquiries or when they're on the go. LeadDuo ensures you never miss a lead.