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Managing Leads

Manage all your leads in one place and never miss a follow-up.

LeadInbox

LeadInbox is your central hub for managing all leads in one place.

  • β€’
    Lead List

    View all leads in chronological order

  • β€’
    Lead Details

    View contact info, message, and source details

  • β€’
    Quick Actions

    One-click to call, email, or text

Lead Status

Track lead status to manage your follow-ups:

πŸ†• New

Leads not yet contacted

πŸ“§ Contacted

Leads you've reached out to

βœ… Booked

Leads with confirmed bookings

❌ Lost

Leads that didn't convert

Filtering & Sorting

Filter and sort options to manage leads efficiently:

  • β€’ By Status β€” New, Contacted, Booked, etc.
  • β€’ By Date β€” Newest first, Oldest first
  • β€’ By Source β€” Google, Facebook, Direct, etc.
  • β€’ By Score β€” Highest AI score first (when AI enabled)

Notifications

Get notified instantly when new leads come in:

  • β€’
    SMS Alerts

    Instant text message for new leads

  • β€’
    Email Alerts

    Email notification with full details

  • β€’
    Quiet Hours

    Pause SMS alerts during night hours

Next Steps

Now that you understand lead management, learn about invoices and payments.

Learn About Invoices & Payments β†’
Managing Leads β€” ServiceHub Documentation | LeadDuo