LeadDuo – Service Business SoftwareLeadDuo

Smart routing. Realistic travel times. Happy crews.

Stop Paying for Windshield Time

Most scheduling tools treat every job as if it's next door. ServiceHub calculates actual drive times, adds buffers for traffic, and ensures your team isn't driving across town during rush hour. Save fuel, time, and sanity.

Job A
10:00 AM
18 min drive
Job B
10:30 AM
Traffic Checked Buffer Added

The Problem: The 'As the Crow Flies' Trap

Bad routing kills profitability for mobile businesses:

Scheduling software guesses straight-line distance, not drive time
Crews arrive late because travel time wasn't realistic
Technicians zigzag across the city, wasting valuable fuel
Last job of the day leaves staff 2 hours from home
No accounting for traffic or road curvature

The result? Unpaid drive time eats 20% of your revenue.

The Solution: Real-World Routing Logic

ServiceHub routes like a human, but faster:

1

Location Check

System checks start location, job location, and end location

2

Drive Time Calc

Calculates actual drive time using road data (not just distance)

3

Buffer Added

Adds configurable buffer (e.g., +15 mins) for traffic/parking

4

Feasibility

Verifies job fits within working hours INCLUDING return trip

5

Optimization

Assigns to the closest available staff member

Smart Routing Features

Real Drive Times

We use a 1.3x road curvature factor and variable speeds (city vs highway) to estimate travel time, not just distance.

Return-to-Base Logic

Ensures staff can get back to their home or depot before their shift ends. No more stranding employees overtime.

Traffic Buffers

Automatically add a buffer (e.g., 15 mins) to every trip to account for parking, traffic, and setup.

Staff Start Locations

Define different start locations for each staff member. Routes optimize from their specific starting point.

Unreachable Warnings

Prevents booking if the travel time makes the job impossible to reach on time. No more explaining lateness.

Smart Assignment

Auto-assigns the job to the staff member with the shortest drive time, reducing overall fleet mileage.

Visual Drive Blocks

Calendar clearly visualizes travel time as gray blocks, so you can see exactly how much time is spent driving.

1-Click Navigation

Staff can open Google Maps or Waze directly from their 'My Day' view to navigate to the next job.

Manual Dispatch Optimization

Run a one-day optimization to reduce zig-zag routes. Review the plan in a dry run before applying changes.

Who Needs Smart Routing?

Mobile Groomers

Route vans efficiently to minimize driving heavy vehicles. Ensure enough time between appointments for setup/cleanup.

HVAC & Plumbing

Dispatch the closest technician to emergency calls. Ensure techs return to the warehouse to restock before closing.

Cleaning Services

Group house cleanings by neighborhood. Minimize travel for teams lugging equipment between properties.

Lawn Care

Optimize daily routes to hit maximum properties in a specific zone. Reduce fuel costs for trucks and trailers.

Mobile Detailing

Ensure travel fees cover the actual drive time. Avoid booking jobs that are too far to be profitable.

Pool Maintenance

Create dense routes where stops are minutes apart. Maximize the number of pools serviced per day.

Smart Routing vs. Guesswork

FeatureServiceHubOthers
Travel time calculation✓ Real drive physics✗ Straight line (Radius)
Return-to-base checks✓ Included✗ Ignored
Traffic buffers✓ Configurable✗ None
Staff start locations✓ Per-staff settings✗ Office only
Visual drive blocks✓ Visible on calendar✗ Invisible
Feasibility lock✓ Blocks impossible jobs✗ Books anyway
Fuel savings✓ Optimized routes✗ Zig-zag routes

Frequently Asked Questions

Does this work with Google Maps?

Yes. Staff can launch Google Maps navigation directly from their daily schedule view. We use similar logic for pre-calculation.

Can I set different start locations for each staff member?

Absolutely. If John starts from home in the North and Sarah starts from the South, ServiceHub optimizes their routes based on their individual starting points.

What happens if a job runs late?

You can quickly drag-and-drop the next job on the calendar. The smart visual blocks will show you if the new time works with travel requirements.

Does it account for heavy traffic?

We use a 'road curvature factor' and customizable buffers (e.g., adding 15 mins to every trip) to build in safety margins for traffic and parking.

Can I charge for travel time?

Yes. You can use our pricing engine to add a 'Travel Fee' line item based on distance or zones if you choose.

Is this included in the mobile app?

ServiceHub is a responsive web app that works perfectly on mobile phones. Staff can secure login via Magic Link and see their routed itinerary.

Get smart routing for your mobile team today.

Stop wasting fuel and time.

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No credit card required · Reduces drive time by 20%