ServiceHub vs Turno
Marketplace-first STR tool vs operations-first platform for teams with their own cleaners.
Turno helps STR operators find cleaners and coordinate turns. ServiceHub is for operators who already have cleaners or vendors and want tighter control from booking to invoice to paid.
ServiceHub does not lose the booking when the customer drops off
Most booking tools optimize only for getting the booking started. ServiceHub also handles what happens when a customer abandons the flow halfway through.
SMS drop-off recovery
Capture contact details early in the conversational widget and recover abandoned bookings by SMS or secure web resume. Two-way SMS can be enabled when it fits the business.
Resume the exact session for 48 hours
Customers return to the same in-progress conversation with their prior answers still in place. They do not get pushed back to a blank form.
Included on every plan
Conversational booking, recurring billing, AI follow-up, and recovery are included from day one. The only difference between plans is usage limits.
Property managers need proof the unit is actually ready.
When a guest checks in and the property wasn't cleaned properly, it's too late. ServiceHub's Proof Pack gives every completed turn a timestamped record — check-in time, checklist completion, and photos — delivered automatically to the property manager via secure link after each job.
Turno has no equivalent proof-of-service feature. For operators managing multiple STR properties with their own cleaning crew, Proof Pack eliminates the "did they actually do it?" conversation before check-in.
Different Philosophy
Turno is purpose-built for STR turn scheduling and cleaner marketplace matching. ServiceHub is built to run day-to-day operations end-to-end once you have your own team or vendor network.
ServiceHub's Approach
- Full workflow: Booking → Job → Invoice → Paid
- Built-in Pricing Engine for instant, consistent quotes
- Recurring billing / subscriptions on all plans
- AI FrontDesk handles inquiries automatically
- Serves cleaning, HVAC, field service, and more
Turno's Approach
- Specialized for STR property turn scheduling
- Cleaner marketplace for finding and vetting help
- Strong iCal / Airbnb / VRBO calendar sync
- Strong fit when sourcing cleaners is a top need
- Less suited for operators focused on full client ops
Feature Comparison
| Feature | ServiceHub | Turno |
|---|---|---|
| Online Booking (client-facing) | ✅ Full booking page, no login required | ⚠️ Cleaner-side only, no public client booking |
| Job Management | ✅ Full job lifecycle | ✅ Turn/job scheduling |
| Invoicing | ✅ One-click from jobs | ⚠️ Basic, limited |
| Recurring Billing / Subscriptions | ✅ Included on all plans | ❌ Not available |
| Proof of Service (Proof Pack) | ✅ Timestamped photos + checklist, auto-sent after each turn | ❌ No visit verification |
| Pricing Engine (unit-based quotes) | ✅ Built-in | ❌ Not available |
| STR Calendar Sync (Airbnb/VRBO) | ⚠️ Not built-in | ✅ Native iCal sync |
| Cleaner Marketplace | ❌ Not available | ✅ Built-in |
| AI FrontDesk (auto-reply to leads) | ✅ Built-in | ❌ Not available |
| Two-Way SMS | ✅ Built-in with AI auto-reply | ❌ Not available |
| Funnel Analytics | ✅ Lead → Job → Payment tracking | ❌ Not available |
| Reviews & Reputation | ✅ Auto-request, approval workflow | ⚠️ Basic cleaner ratings only |
| Customer Database | ✅ Full client records | ⚠️ Property-focused, limited CRM |
| Free Trial | ✅ 14 days, no card | ✅ Free plan available |
Pick Turno If...
Turno is likely the better fit if:
- •Your primary business is managing STR property turns (Airbnb, VRBO)
- •You frequently need to source cleaners in new markets
- •You need a marketplace to find and vet cleaning contractors
- •Calendar sync with booking platforms is your top priority
- •You don't need client-facing booking or subscription billing
Pick ServiceHub if you already have your own cleaners or vendor network and want stronger operations control: client-facing booking, pricing consistency, invoicing, recurring billing, reminders, and follow-up until paid.
Why Operators Choose ServiceHub (When They Already Have Cleaners)
Client-Facing Booking
Share a booking link, let clients self-book, and auto-confirm — no back-and-forth needed.
Pricing Engine
Quote by beds/baths, sq ft, or add-ons. Consistent pricing every time, from booking to invoice.
Recurring Subscriptions
Weekly, bi-weekly, monthly — auto-invoice repeat clients with no manual work each cycle.
Proof Pack for Property Managers
Generate timestamped photos and checklist proof for each turn so owners and managers can see the unit is ready.
AI FrontDesk
Auto-respond to new inquiries via SMS or web. Never miss a lead while you're on a job.
Full Invoicing & Payments
Invoice in one click, collect via Stripe or Square. No separate tool needed.
Funnel Analytics
See exactly where leads convert — from inquiry to booked to paid — so you can improve.
Pricing Comparison
ServiceHub
$59/mo — Solo providers
$116/mo — Growing teams
All plans include booking, jobs, invoicing, recurring billing, reminders, AI FrontDesk, and Pricing Engine.
Turno
Free plan (limited features)
Per-property pricing for larger portfolios
Frequently Asked Questions
Will property managers consider ServiceHub instead of Turno?
Yes, especially property managers who already have trusted cleaners or vendors and want better operational control. If cleaner discovery and STR calendar sync are your top priorities, Turno is usually the better first choice.
Is ServiceHub a replacement for Turno?
For cleaning businesses serving residential or commercial clients, yes. ServiceHub gives you booking, job management, invoicing, and recurring billing. If you specifically need STR turn scheduling with Airbnb calendar sync and a cleaner marketplace, Turno is purpose-built for that.
Does ServiceHub work for STR cleaning?
ServiceHub can manage cleaning jobs and client billing for STR hosts. However, it does not have native iCal sync with Airbnb or VRBO, or a cleaner marketplace. It's better suited for cleaning companies with their own staff.
Does ServiceHub have a Pricing Engine like Turno?
ServiceHub has a built-in Pricing Engine that quotes by beds/baths, sq ft, hours, or custom inputs with add-ons. Turno does not offer this — pricing is typically set per property manually.
Can I run recurring cleaning subscriptions in ServiceHub?
Yes. ServiceHub includes recurring billing and subscription management on all plans. You can set up weekly, bi-weekly, or monthly auto-invoicing for repeat clients.
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