ServiceHub + Faye AI

Stop coordinating. Start operating.

LeadDuo ServiceHub runs booking, quoting, dispatch, proof of work, and billing in one flow — while Faye AI flags what needs your attention.

Other tools store your data. LeadDuo tells you what to do next.

Instant unit-based pricing

Real availability

Invoice matches quote

Built by the team behind LeadDuo Forms — simplicity first.

Start Free Trial See how it works

No credit card required · 14-day free trial · Cancel anytime

Most software stores your data. ServiceHub uses AI to move it.

ServiceHub is an active operating layer — not a passive database. Booking, follow-up, dispatch, proof of work, and billing stay in motion so your team does less coordination work.

Replaces:

Calendly, Acuity, Google Sheets, QuickBooks, Square Invoices, and scattered notes

Customers book you 24/7 — you wake up to a full schedule

Your customers expect to book online. ServiceHub gives you a branded booking page that works on any device, embeds on your website, validates service areas by zip code, and sends instant notifications — so you never lose a lead to a missed call.

Embeddable Booking Widget

Add booking to your website with a simple embed code. Matches your brand colors and looks native. Service area validation ensures you only accept jobs in zip codes you serve.

→ Customers book while you sleep — and you never waste time on leads outside your area.

Preferred Time Slots

Customers select up to 3 preferred time slots instead of forcing an exact time. You review and confirm the best option based on availability, routing, and staff schedules.

→ Reduce reschedules and cancellations while keeping control of your calendar.

Deposit & Payment Collection

Collect deposits or full payment via Stripe or Square at booking. Set fixed amounts ($50), percentages (25%), or require full payment upfront. Optional tipping for full payments.

→ Reduce no-shows by up to 80%. Customers who pay upfront actually show up.

Terms, Cancellation Policy & Confirmations

Define your T&C and cancellation policy. Customers agree at booking and get instant confirmation emails with all details. You get notified by email or SMS.

→ Protect yourself legally without awkward conversations.

Faye watches for: Booking requests with no confirmation after 24 hours

Every quote matches every invoice. No more 'I thought it was $X.'

The biggest headache in service businesses? Pricing that doesn't match. Customer sees one price on the booking page, gets a different quote, then the invoice is something else. ServiceHub's Pricing Engine solves this — one price logic flows everywhere.

Unit-Based & Tiered Pricing

Charge per bedroom, bathroom, square foot, hour, or any custom unit. Set price breaks for volume — first 3 rooms at $50, additional at $40. Automatically calculated.

→ Quote accurately without a site visit — and reward bigger jobs automatically.

Choice-Based Pricing

Let customers choose options (Deep Clean vs Standard, Express vs Regular) with different prices. They pick, you deliver.

→ Upsell without being pushy — customers choose their own upgrade.

Good / Better / Best Quote Options

Send Repair/Replace/Best Value choices in one quote. Customers select an option online and that becomes the approved scope.

→ Win more jobs by giving customers control over their budget.

Online Approval → Auto Job Creation

Customers approve quotes with one click online. Approved quotes automatically convert to scheduled jobs. No re-entering information.

→ Kill the quote-to-job gap that loses deals.

Consistent Everywhere

Same pricing logic flows from booking page → quote → job → invoice. No manual recalculation. No mismatched quotes.

→ End the 'I thought it was $X' conversations forever.

Faye watches for: Quotes unanswered for 3+ days — Faye nudges the customer automatically

Someone calls in sick? Faye flags the gap before the customer notices.

Stop juggling spreadsheets and phone calls. The Staff Calendar gives managers a real-time view of who's available, who's overbooked, and where to slot the next job. Drag-and-drop rescheduling, staff availability management, intelligent routing rules, and Faye AI conflict detection.

Drag-and-Drop Rescheduling

Drag any job to a new date or different staff member. Confirmation modal shows the change before saving. Completed jobs are protected from accidental moves.

→ Reschedule in 2 seconds instead of 2 minutes.

Staff Working Hours & Time-Off

Set regular working hours for each day. Add time-off periods with reasons. System warns you when scheduling conflicts with availability.

→ Prevent scheduling conflicts before they happen.

Lead & Job Routing Rules

Automatically route leads AND jobs to the right staff. Route by service type, postal code, store, day of week, or balance workload with round-robin. SLA escalation if unresponded.

→ Every lead gets an owner instantly. No more 'who's handling this?' confusion.

Smart Routing & Travel Time

System calculates travel time between jobs using road distance (not straight lines) and ensures staff can return to base on time.

→ Book tighter routes with confidence. No more lateness due to unrealistic travel estimates.

Preview Route Optimization

Run a one-day optimization to cut zig-zag driving and rebalance assignments. Preview changes before applying.

→ Save 30+ minutes of travel time without reshuffling your entire week.

Utilization Stats

Built-in metrics show availability %, booked %, total jobs, busiest day, and busiest staff. Know your team's capacity at a glance.

→ Balance workloads and identify slow days for promotions.

Faye watches for: Unassigned jobs, double-bookings, sick-day gaps needing reassignment

Prove the work. Protect the revenue.

When the job is done, your team completes the checklist and adds photos. ServiceHub turns that into a Proof Pack — timestamped photos, checklist completion, and visit record — and sends a secure link to the client automatically. No separate app. No extra steps.

Job Board & Lifecycle

See all jobs by status: scheduled, in progress, completed, invoiced. Notes, checklists, and time tracking built into every job.

→ Start your day knowing exactly what needs attention.

On-My-Way & Running-Late Notifications

Techs send one-tap customer updates with ETA, staff name, and optional photo from their day view.

→ Build trust before arrival and reduce 'where are you?' calls.

Service-Specific Checklists

Attach checklists to jobs and complete them in the field as part of the normal workflow.

→ Quality becomes repeatable instead of depending on memory.

Timestamped Visit Record & Photos

Capture arrival, completion time, and before/after photos in one proof record. Everything tied to the job.

→ Answers the question that always comes up: did the team actually show up and do the work?

Automatic Proof Pack Delivery

Package visit summary, photos, and completed checklist items into a secure Proof Pack link sent to the client automatically.

→ Closes the trust gap for residential, commercial, and property management work.

Faye watches for: Completed jobs missing photos or checklists — flagged before the Proof Pack sends

Invoice from the driveway. Get paid before you start the next job.

Chasing payments is exhausting. ServiceHub makes it easy: create professional invoices in seconds, let Faye AI draft them from a job description, send with one click, collect online payments, and run recurring subscriptions for ongoing services.

One-Click from Jobs — or Let Faye AI Draft It

Convert completed jobs to invoices instantly, or describe the work to Faye AI and she drafts the invoice for you. Pricing, services, and customer info flow automatically either way.

→ Invoice on the spot — or let AI do it while you drive to the next job.

Online Payments

Accept credit cards via Stripe or Square. Customers click a link, enter their card, done. No more checks or cash.

→ Get paid in minutes, not weeks of chasing.

Recurring Billing & Subscriptions

Turn approved recurring quotes into subscriptions. ServiceHub auto-generates each cycle's invoice and tracks status in one timeline.

→ Convert one-time jobs into predictable recurring revenue.

Discounts, Coupons & Professional Templates

Apply discounts or coupon codes. Your logo, your colors, your business info. Invoices that look professional and build trust.

→ Professional presentation closes deals faster.

Faye watches for: Invoices unpaid 7+ days past due — payment reminders sent automatically

Know what's working. Fix what isn't.

Most service businesses have no idea where they're losing customers. ServiceHub gives you the complete picture: conversion funnel from lead to payment, AI-powered review collection with sentiment analysis, a customer self-service portal, and AI FrontDesk that responds in 30 seconds.

Visual Conversion Funnel

See leads flow through each stage: Created → Scheduled → Completed → Paid. Track lead-to-job rate, quote conversion rate, response time, and revenue per lead.

→ Fix the bottleneck, not the symptoms.

AI FrontDesk (4 Modes)

AI responds to customers via SMS and email. Choose: Off (draft only), After Hours, When Busy, or Always On. Intent detection, multilingual auto-detection, escalation keywords, and AI lead scoring.

→ Start safe with human review, scale up as you get comfortable.

Reviews & AI Sentiment Analysis

Automatic review requests after jobs. AI analyzes sentiment 0-100, themes, and issue flags. Trend analytics dashboard with executive summaries. Embed reviews on your website.

→ More reviews = more trust = more bookings. AI analysis = actionable insights.

Customer Portal

Customers log in with a magic link (no password), view appointments, check invoice status, and rebook — all without calling you. Your branding, multilingual support.

→ Reduce 'when is my appointment?' calls by 80%.

Customer Management

Complete profiles with contact info, multiple addresses, notes, booking history, job history, and payment history. Auto-created from bookings.

→ Personalized service builds loyalty. Repeat customers are your best customers.

Faye watches for: Unanswered leads older than 30 minutes — Faye responds or escalates

AI Agent Layer

Faye AI — your ops agent

Faye watches your operations across five domains and surfaces what needs attention. Run her in suggestion mode or auto mode — approvals where you want control, automation where you want speed.

Concierge Agent

Handles inbound and outbound customer communication (email + SMS), triages intent, and sends the right next link.

🔔Watches: Unanswered leads older than 30 minutes

Intake Agent

Requests missing job details, photos, and required fields before work starts so crews are not blocked on-site.

🔔Watches: Jobs missing required intake information

Scheduling Agent

Assigns by skill, availability, and routing rules. Flags conflicts, sick-day gaps, and double-bookings.

🔔Watches: Unassigned jobs, scheduling conflicts, overtime risk

Billing Agent

Drafts invoices, sends payment links, and follows payment chase rules with clear state tracking.

🔔Watches: Overdue invoices, failed subscription payments

Reputation Agent

Runs review requests and sentiment analysis after completion to surface service quality issues early.

🔔Watches: Completed jobs without review requests

Human control and safeguards

Suggestion mode vs auto mode for every agent
Store-scoped execution by default — no cross-store operations
User/tenant scoped queries for all customer and job reads/writes
Rate limits and OTP protections on public endpoints
Escalation paths for exceptions, complaints, and emergency jobs

Go deeper

Explore the workflows, controls, and proof layers behind the system.

How it works

See the 5-moment operational flow.

Open

Recurring billing guide

Setup, pause/resume, payment updates, and tracking.

Open

AI agents guide

Detailed handoffs, controls, and guardrails.

Open

AI front desk guide

Messaging automation behavior and modes.

Open

Why not Jobber / Housecall Pro?

Feature	LeadDuo	Others
End-to-End Pricing Engine	✓	✗
Real Availability Choice	✓	✗
AI FrontDesk Modes	✓	✗
Proactive Ops Alerts (Faye AI)	✓	✗
Setup Time	~10 mins	Days

Housecall Pro Jobber ZenBooker ServiceTitan ZenMaid

Frequently Asked Questions

How long does it take to set up?

Most businesses are up and running in under 30 minutes. Add your services, set your pricing, and you're ready to accept bookings.

Can I import my existing customers?

Yes! You can add customers manually, and they're also created automatically when they book. Bulk import via CSV is coming soon.

What payment processors do you support?

We integrate with Stripe and Square. Connect your existing account or create a new one during setup.

Do you support recurring billing?

Yes. Recurring billing/subscriptions are available on all ServiceHub plans, so you can automate repeat service billing without moving to a higher tier.

Is there a mobile app?

ServiceHub is fully responsive and works great on mobile browsers. Native apps for iOS and Android are on our roadmap.

Can my team members access the system?

Yes! You can add team members with different permission levels. Technicians see their assigned jobs, managers see everything.

Can Faye AI draft invoices for me?

Yes. Describe the work — e.g. '3-bedroom deep clean, 2 hours, plus fridge cleanout' — and Faye drafts a line-itemized invoice ready to send. You review and send in one click.

What happens when a staff member calls in sick?

Faye AI flags the unassigned jobs, suggests available replacements based on skills and location, and can send the updated ETA to affected customers automatically.

What is Faye AI?

Faye is LeadDuo's built-in AI ops agent. She handles invoice drafting, scheduling conflict detection, follow-up automation, and customer communication — included on all plans at no extra cost.

Ready to stop coordinating and start operating?

Join thousands of service professionals who simplified their workflow with ServiceHub.

Start Free Trial See how it works

No credit card required · 14-day free trial · Cancel anytime