What you’ll get from this guide
- A plumbing agreement should state who pulls the permit and who pays for it. Water heaters, gas lines, repipes, and sewer replacements almost always need one, and the ambiguity is the single most common cause of disputes.
- Always include a change order clause. Plumbing scope expands the moment a wall or a slab opens — your agreement should require written approval and a revised price before extra work begins.
- Separate the labor warranty (typically 1 year) from manufacturer warranties on tanks, pumps, and fixtures, and list what voids coverage: freezing, tree roots, foreign objects, and work by others.
Download the Plumbing Service Agreement
No email required. This PDF covers residential service, water heater replacement, repipes, sewer line work, and light commercial plumbing contracts.
Disclaimer
This template is provided for general informational purposes only. Legal, tax, and regulatory requirements vary by business and jurisdiction, so you are responsible for reviewing and adapting it before use. LeadDuo makes no warranties and is not liable for outcomes resulting from use of this template.
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Why plumbing contractors need a written agreement
Most residential plumbing disputes come down to four things: who was supposed to pull the permit, what happened when the scope changed after the wall came open, who is responsible when a manufacturer part fails, and who pays for water damage that was already happening before you arrived. A well-drafted agreement resolves all four before the first fitting goes on.
Plumbing carries a specific risk other trades do not: concealed conditions. You quote a slab leak repair from a pressure test, then the access cut reveals corroded galvanized pipe across the whole run. Without a concealed-conditions clause, you are stuck between eating the difference and having a fight with the homeowner in their own kitchen. With one, you stop, document, price the change, and get a signature.
For light commercial and property management work, a written agreement also protects your payment terms. Commercial clients often run 30 to 60 day payment cycles — your agreement should state net terms, late fees, lien rights, and what happens to the job if payment stops mid-project.
What to customize before signing
Permit responsibility
State explicitly whether you pull the permit or the client does. In most jurisdictions the licensed plumber pulls it, because the permit attaches to the license. Note whether the fee is a pass-through at cost or already inside your price, and who schedules the inspection.
Scope of work definition
List exactly what is being done: fixture count, pipe material and diameter, the run being replaced, whether drywall repair and paint are included. Anything not listed is excluded — say so in that sentence. Wall and floor restoration is the most common assumed inclusion that is not actually included.
Concealed conditions and change orders
Add a clause covering what happens when the work exposes conditions that could not be seen at the estimate: corroded pipe, non-code work by a previous contractor, asbestos-wrapped lines, or rot. Work stops, the contractor documents it, and a written change order is issued before continuing.
Payment schedule
For service calls, payment is due on completion. For larger jobs use a deposit plus milestones: 30% deposit at material order, 40% at rough-in inspection pass, 30% at final inspection. Never let the unpaid balance exceed the value of the work you still have left to do.
Access, water shutoff, and pre-existing damage
Note who provides access, how long water will be off, and that pre-existing damage — stains, mold, prior leaks — is documented with photos at arrival and is not the contractor's responsibility.
Warranty terms
One year on labor is standard. Tanks, pumps, and fixtures carry the manufacturer warranty as a pass-through. State the exclusions clearly: freezing, tree root intrusion, foreign objects flushed into the line, water quality, and any modification by others.
How to use this agreement
Send it as soon as the estimate is accepted
The agreement is your handoff from selling to operating. Send it right after verbal acceptance — before you schedule the crew or order the water heater.
Walk the client through permits and restoration
Say out loud who pulls the permit, who pays the fee, and whether drywall and paint are included. Those two conversations prevent the majority of plumbing disputes.
Photograph pre-existing conditions before you start
Cabinet floors, ceiling stains, and slab cracks. Attach the photos to the signed agreement. On a water damage job this is the difference between a claim and an argument.
Collect the deposit before mobilizing
For jobs over $500, collect the deposit before scheduling. It confirms commitment and covers your material order — plumbing equipment is rarely returnable once it is on the truck.
Document every change order in writing
When scope expands mid-job, stop and get written approval before continuing. A text message with a photo and a price is enough — just make sure it lands in the job record.
Which agreement language fits which job
| Job type | Payment model | Key risk to address | Agreement emphasis |
|---|---|---|---|
| Residential service call | Due on completion | Scope mismatch, extra parts | Itemized scope, parts list, change order clause |
| Water heater replacement | Deposit + balance on completion | Code upgrades, permit, haul-away | Permit responsibility, code items priced, warranty terms |
| Repipe or slab leak repair | Deposit + milestones | Concealed conditions, restoration | Concealed-conditions clause, restoration exclusions, access |
| Sewer line replacement | Deposit + milestones | Locates, excavation, landscaping | Utility locates, surface restoration scope, inspection triggers |
| Light commercial / property management | Net 30 or milestone | Payment delay, scope creep | Net terms, late fees, lien rights, PO and COI requirements |
Choose one payment model per contract. Mixing a deposit schedule with net terms in the same document creates confusion and slows collection.
Plumbing Service Agreement FAQs
Who is responsible for pulling the plumbing permit?▼
What should a concealed conditions clause say?▼
Is wall and floor repair included in a plumbing contract?▼
How long should a plumbing labor warranty be?▼
Do I need a written agreement for small residential plumbing jobs?▼
What payment schedule should I use on a repipe?▼
Is this template legally compliant?▼
Related Plumbing Templates and Tools
The agreement is the middle step of a complete plumbing paperwork system:
- Plumbing Estimate Template — Price the job and get approval before the agreement goes out.
- Plumbing Invoice Template — Bill the completed work with parts, labor, permits, and warranty terms.
- Plumbing Flat Rate Price Book — 50+ flat-rate line items behind every scope you write.
- Plumbing Pricing Guide 2026 — Rates, permits, and how to price the work you are contracting for.
- Plumbing Price Calculator — Sanity-check the contract price before you send it.
Turn your signed agreement into a live workflow
ServiceHub stores the signed agreement with the client, triggers the job schedule, and tracks payment milestones automatically.
- Signed agreement attached to the client record
- Payment milestones tracked with automated reminders
- Change orders logged with the job history and photos
- Invoice generated at each milestone or on completion
Read the full guide
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