Housecall Pro
Popular general FSM, but also has per-user pricing.
Best for: Established service pros wanting deep community support.
Not for: Teams identifying 'price per user' as a pain point.
ServiceHubCompare
Workiz: Paying More for Less?
Stop paying per-user fees for basic dispatch features.
Workiz is great for locksmiths and dispatch-heavy teams, but their pricing tiers force you to upgrade just to get custom fields or add a 3rd user. Compare alternatives that don't penalize your growth.
The "Tax on Growth" Problem
Most FSM software charges you more as you grow. We believe your software should scale with you, not hold you back.
1. Lead comes in
Unlimited forms and fields, no 'custom field' limits.
2. Auto-reply and qualify
Send a fast response and collect service details before the lead goes cold.
3. Quote or estimate
Use rules/templates so pricing is consistent and fast.
4. Book and schedule
Assign availability with buffers and clear team visibility.
5. Reminders and follow-up
Reduce no-shows and recover undecided leads with timed follow-ups.
6. Invoice, payment, review request
Close the loop and capture post-job feedback automatically.
Example: Unlimited Customization
Why limit how you collect data?
Workflow
- 1You need a form for 'Commercial Hood Cleaning'.
- 2You add 15 custom fields for 'Vent Size', 'Grease Type', etc.
- 3Workiz says: 'Upgrade to Platinum to add more fields'.
- 4ServiceHub says: 'Go ahead, add 50 if you need them'.
- 5Your data flows into the job without extra fees.
3 Automation Examples
Custom Field Capture
New Lead: [Name] needs [Service Type] for [SQ FT] property. Access code: [Gate Code].
Unlimited Users
Dispatcher, Tech 1, Tech 2, and Accountant all have logins. Total cost increase: $0.
Review Generation
Job done! Checking logic: If Customer Happy -> Google Review. If Unhappy -> Internal Form.
Top Workiz Alternatives
Best for / Not for framing helps you choose faster.
Jobber
Modern FSM, slightly better pricing structure than Workiz.
Best for: General home service teams needing a broad tool.
Not for: Teams needing complex inventory management.
LeadDuo ServiceHub
Marketing-to-paid automation platform.
Best for: Owners who want unlimited forms, fields, and automation without per-user penalties.
Not for: Enterprise teams needing complex inventory management.
ServiceTitan
The most expensive option.
Best for: Large multi-truck operations (20+ trucks) where cost is secondary.
Not for: Small businesses worried about Workiz pricing.
FieldEdge
Legacy tool focused on HVAC/Plumbing.
Best for: Traditional HVAC companies using QuickBooks Desktop.
Not for: Modern service businesses.
Kickserv
Simple, affordable FSM tool.
Best for: Small teams on a budget.
Not for: Teams needing advanced marketing automation.
Feature & Limit Comparison
| Tool | Best for | Dispatch | Custom Fields | User Limits | Automation | Pricing Model |
|---|---|---|---|---|---|---|
| Workiz | Locksmith / Junk Removal | Strong | Limited by Plan | Tiered (e.g. 2 users) | Good | High (Tiered + Per User) |
| Housecall Pro | Established pros | Strong | Good | Tiered | Moderate | Tiered |
| LeadDuo ServiceHub | Scaling without limits | Strong | Unlimited | Unlimited Plans Available | Very Strong | Flat Rate / Value Based |
| Jobber | General field service | Strong | Good | Tiered | Moderate | Tiered |
| ServiceTitan | Enterprise | Very Strong | Strong | Strict Per User | Strong | Very High |
Pricing structures change. Workiz often gates advanced features like custom fields behind higher tiers.
Quick Decision Shortcut
Pick Workiz if:
- You run a locksmith or junk removal business (their specialty).
- You need very specific voice/phone integration features they offer.
- You don't mind paying significantly more as you add staff.
Pick ServiceHub if:
- You hate hitting 'limit walls' (custom fields, user counts).
- You want unlimited forms and automation fields.
- You prefer pricing that doesn't punish you for hiring.
Sources and verification
As of February 18, 2026
Review official websites for latest info.
FAQ
Is Workiz really 3x the price?
For many teams, yes. Once you add up the base fee, add-on user fees, and the cost of upgrading tiers just to unlock basic features like custom fields, the bill grows fast.
Does ServiceHub charge per user?
No. ServiceHub is designed to help you grow. We don't charge you extra just because you hired another technician or admin.
Can I really have unlimited custom fields?
Yes. Capture as much data as you need on your forms and jobs. We won't stop you.
Trusted Software Listings
ServiceHub is listed on leading software review platforms to help buyers research confidently.
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